Welcome to SHTech Customer Support Portal

The purpose of this portal is to allow you or our customers to submit online Customer/Technical Support Ticket without having to call the Help Desk.

Use the online "Submit A Ticket" form for non-urgent Customer/Technical Support requests only.     

For Service Outages or Urgent Requests, please call

Customer Support Hotline at   +603 8312 8030.

Web submissions are usually handled within 24 - 48 hours. If you are reporting a problem, please remember to provide ticket details as much information that is relevant to the issue as possible.

Remarks:

1. Ticket that contains irrelevant matters or information will not be attended to. 

2. Kindly visit our Contacts page to contact us (phone, fax, email, address, location map).