Web Form - Submit A Ticket

The purpose of this facility is for our visitors to submit online inquiry or for our customers to submit online Customer Service / Technical Support Ticket without having to call the Help Desk.

Use this online "Submit A Ticket" web form for non-urgent Customer/Technical Support requests only.     

For Service Outages, please call

Customer Support Hotline at   +603 8312 8030.

Web submissions are usually handled within 24 - 48 hours. If you are reporting a problem, please remember to provide ticket description as much information that is relevant to the issue as possible.

Remarks:

1. Ticket that contains irrelevant matters, information or SPAM will not be attended to. 

2. Kindly visit our Contacts page to contact us (phone, fax, email, address, location map).